Today

  • BTS support over 100,000 ShoreTel handsets globally with over a 95% customer renewal each year
  • Our Engineers carry a variety of certifications ranging from, but not limited to: ShoreTel Engineering, ShoreTel Contact Center, ShoreTel Mobility, ShoreTel Connect Premise and Hosted, Mitel Premise and Hosted, Cisco CCNA, Microsoft MCSE, Microsoft Server/Exchange, CTP, A++, Low Voltage C-7 License, SSCA Sip certification, and many more. 
  • Over 20+ years’ experience designing, installing, and maintaining VOIP Phone Systems
  • Majority of our employees have been with BTS from 11 to 30+ years
  • The BTS team works hard every day to earn the highest  Customer SAT Score in the industry.100% Customer score