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timeline
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- BTS support over 100,000 ShoreTel handsets globally with over a 95% customer renewal each year
- Our Engineers carry a variety of certifications ranging from, but not limited to: ShoreTel Engineering, ShoreTel Contact Center, ShoreTel Mobility, ShoreTel Connect Premise and Hosted, Mitel Premise and Hosted, Cisco CCNA, Microsoft MCSE, Microsoft Server/Exchange, CTP, A++, Low Voltage C-7 License, SSCA Sip certification, and many more.
- Over 20+ years’ experience designing, installing, and maintaining VOIP Phone Systems
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- BTS celebrates its 35th anniversary.
- Earned ShoreTel’s World Class Customer SAT Score of 100%
- Awarded ShoreTel’s World Class Performance Award
- Awarded ShoreTel’s Customer Experience Award
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- Opened Vonetco Inc., BTS’s sister company focusing on Managed Services, Network Design, and Carrier Services
- Awarded ShoreTel’s # 2 Volume Achievement Award
- Awarded ShoreTel’s Million Dollar Club Award
- Awarded ShoreTel’s Circle of Excellence Award
- Earned ShoreTel’s World Class Customer SAT Score of 100%
- Awarded ShoreTel’s World Class Performance Award
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- Awarded Toshiba’s Recognition Award for 20 Years of OUTSTANDING SALES AND SERVICE to its customers in 2001
- Awarded Sprint’s Highest Achievement Award for Exceptional Sales Volume as the 4th Largest Dealer in the U.S
- Awarded Inter-Tel’s Highest Dealership Level: Platinum Level
- Awarded Oaisys Outstanding Achievement
- Awarded ShoreTel Premier Platinum Partner
- Awarded SHORETEL WINNER’S CIRCLE AWARD
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- Awarded Toshiba's Winners Circle in 1996
- Awarded ECI's Silver Award in 1999
- Created the first BTS Racing team sponsored by both a manufacturer, Toshiba and a long term customer of our's Fritts Ford.
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- BTS designed and installed many large Tadiran (ECI) Phone Systems, including White Memorial Hospital and Glendale Adventist Hospital.
- Awarded Tadiran's Bronze Level in Sales Award in 1994
- BTS discovered another vertical market and brought on Toshiba to fill that Market.
- Began selling Toshiba Phone Systems to Thirfty Payless Drug Store Chain and was awarded Toshiba's CALL TO PARADISE AWARD for Exceptional Performance by a Dealer in 1995
- Awarded Tadiran's Silver Award in Sales in 1995
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- 1987 bought our first building in Corona, CA, which we still own today.
- Awarded ITT Five Star Award for Service Excellence and Sales.
- Foreseeing a market shift, BTS began looking for a system that emulated key system functionalities that would work well in car dealerships and had an excellent service track record.
- ITT began phasing out their phone system and BTS began moving towards Tadiran Phone Systems and marketing to larger customers including Hospitals and Car Dealerships.
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- Larry and Terry LaVorgna started Business Telecommunications Systems Inc. in 1981
- BTS became incorporated in 1981
- BTS sold their first ITT 3100 Phone System to a colleague from Flight Instruction School.
- Hired first part-time employee Danny DeGrote in 1982. Danny is one of our Lead Engineers today.
- 1985 BTS became ITT's Top Dealer
- Designed and installed many car dealerships, many of which are still customers of ours today.
