- Opened Vonetco Inc., BTS’s sister company focusing on Managed Services, Network Design, and Carrier Services
- Awarded ShoreTel’s # 2 Volume Achievement Award
- Awarded ShoreTel’s Million Dollar Club Award
- Awarded ShoreTel’s Circle of Excellence Award
- Earned ShoreTel’s World Class Customer SAT Score of 100%
- Awarded ShoreTel’s World Class Performance Award