Contact Centers are now crucial to customer satisfaction, as they offer businesses the ability to manage superior, personalized and flexible customer experiences.

March 24, 2017
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Telecommuting has long been celebrated as a solution to work/life balance and less congested roads. Working from home is highly popular with IT managers, customer service representatives and salespeople, to name a few.

March 23, 2017
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As the corporate workforce becomes increasingly mobile, desk phones are giving way to smartphones, while powerful tablet devices marginalize PCs. As these smart devices pop up everywhere within companies, more Wi-Fi will be needed to achieve the same performance as traditional laptops.

March 22, 2017
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