timeline

    • BTS support over 100,000 ShoreTel handsets globally with over a 95% customer renewal each year
    • Our Engineers carry a variety of certifications ranging from, but not limited to: ShoreTel Engineering, ShoreTel Contact Center, ShoreTel Mobility, ShoreTel Connect Premise and Hosted, Cisco CCNA, Microsoft MCSE, Microsoft Server/Exchange, CTP, A++, Low Voltage C-7 License, SSCA Sip certification, and many more. 
    • Over 20+ years’ experience designing, installing, and maintaining VOIP Phone Systems
    • BTS celebrates its 35th anniversary.
    • Earned ShoreTel’s World Class Customer SAT Score of 100%
    • Awarded ShoreTel’s World Class Performance Award
    • Awarded ShoreTel’s Customer Experience Award
    • Opened Vonetco Inc., BTS’s sister company focusing on Managed Services, Network Design, and Carrier Services
    • Awarded ShoreTel’s # 2 Volume Achievement Award
    • Awarded ShoreTel’s Million Dollar Club Award
    • Awarded ShoreTel’s Circle of Excellence Award
    • Earned ShoreTel’s World Class Customer SAT Score of 100%
    • Awarded ShoreTel’s World Class Performance Award
    • Awarded Toshiba’s Recognition Award for 20 Years of OUTSTANDING SALES AND SERVICE to its customers in 2001
    • Awarded Sprint’s Highest Achievement Award for Exceptional Sales Volume as the 4th Largest Dealer in the U.S 
    • Awarded Inter-Tel’s Highest Dealership Level: Platinum Level 
    • Awarded Oaisys Outstanding Achievement 
    • Awarded ShoreTel Premier Platinum Partner
    • Awarded SHORETEL WINNER’S CIRCLE AWARD
    • Awarded Toshiba's Winners Circle in 1996
    • Awarded ECI's Silver Award in 1999
    • Created the first BTS Racing team sponsored by both a manufacturer, Toshiba and a long term customer of our's Fritts Ford. 
    • BTS designed and installed many large Tadiran (ECI) Phone Systems, including White Memorial Hospital and Glendale Adventist Hospital.
    • Awarded Tadiran's Bronze Level in Sales Award in 1994
    • BTS discovered another vertical market and brought on Toshiba to fill that Market.
    • Began selling Toshiba Phone Systems to Thirfty Payless Drug Store Chain and was awarded Toshiba's CALL TO PARADISE AWARD for Exceptional Performance by a Dealer in 1995
    • Awarded Tadiran's Silver Award in Sales in 1995
    • 1987 bought our first building in Corona, CA, which we still own today.
    • Awarded ITT Five Star Award for Service Excellence and Sales.
    • Foreseeing a market shift, BTS began looking for a system that emulated key system functionalities that would work well in car dealerships and had an excellent service track record.
    • ITT began phasing out their phone system and BTS began moving towards Tadiran Phone Systems and marketing to larger customers including Hospitals and Car Dealerships.
    • Larry and Terry LaVorgna started Business Telecommunications Systems Inc.  in 1981 
    • BTS became incorporated in 1981
    • BTS sold their first ITT 3100 Phone System to a colleague from Flight Instruction School.
    • Hired first part-time employee Danny DeGrote in 1982.  Danny is one of our Lead Engineers today.
    • 1985 BTS became ITT's Top Dealer
    • Designed and installed many car dealerships, many of which are still customers of ours today.