ShoreTel Awards for BTS
ShoreTel Connect
ShoreTel Mobility
Carrier Services with BTS

Contact Us - Siderbar

Contact Us

Contact us or give us a call to discover how we can help.

Need ShoreTel Support? Is your old phone system giving you trouble... Call Us Check out the new ShoreTel Connect.

Chat with Us

Our Services



  • ShoreTel IP Permise Base Solutions
  • ShoreTel Cloud Base Solutions
  • NEC Digital Solutions

View More  



  • Data & Fiber Cable
  • Server Room Design
  • Wireless Data Systems

View More  


Managed Services

  • Network Assistance
  • Server Room Design
  • Wireless Data Systems
  • Data Switching & Routing

View More  

our office


Business Telecommunication Systems has become the premier source for ShoreTel with over 15 years of experience and tier 2 support engineers. If you are looking for the most experienced team in VOIP with a full support staff BTS has you covered. All of our ShoreTel customers are managed by our 24*7 monitoring software. In the event any component in your System should fail or fall bellow our high standards we will be notified. In many cases we can even see when a component may fail.

We have a full complement of ShoreTel support plans, check us out we would love to here from you...View More  

our office

Over 40 Years of Excellence

After three and a half decades in the industry we know what it takes to be a leader in Business and Enterprise Class Communications.

When it comes to quality Support and Customer Service, our team is what makes the difference.  We are proud to say that over 90% of our Team has been with BTS for over 10 years.  Our Support Staff are Certified ShoreTel Engineers, Microsoft Certified, and SSCA Sip Certified to name a few.  BTS has consistently received ShoreTel's highest customer satisfaction rating over the past 15 + years and we look forward to the next 15.

At BTS we are continuing to update our internal infrastructure as well as our product line.  We believe the first step to having a successful communications company is to provide our Engineers with powerful tool to not only support our business, but yours as well.  Our engineers have access to industry leading testing and certification equipment to install, manage, and maintain small to mid-sized business.